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Frequently Asked Questions
How do I get the money?
How long does it take to be approved?
How long does it last?
What do I need to be approved?
Will I be approved?
What are your hours of operation?
 
HOW DO I GET MONEY?  Back to FAQ

If you complete your transaction through our customer care department, we can either credit the funds to your checking account or we can issue you a debit card that allows you to receive your funds at any ATM machine.
HOW LONG DOES IT TAKE TO BE APPROVED?  Back to FAQ

As long as you have provided us with all of the required documents, you will normally have an answer within 30 minutes.
HOW LONG DOES IT LAST?  Back to FAQ

Your due date will be your next payday.
WHAT DO I NEED TO BE APPROVED?  Back to FAQ

We require the following items in order to approve your transaction:
  • Completed Application
  • Most recent pay stub
  • Most recent bank statement
  • Personal Check
  • Picture ID Learn more!
WILL I BE APPROVED?  Back to FAQ

As long as you provide us with all of the necessary items, you should be approved unless you have excessive bounced checks or your income does not support a transaction with us.
WHAT ARE YOUR HOURS OF OPERATION?  Back to FAQ

Our customer care department is open Monday through Friday 9AM until 7PM Eastern Standard Time.
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